Apple Pay

Your device – your payment card!

Safety comes first

Card data is not exchanged at any time during the transaction. The whole process is fully protected and safe.

Pay simply with your phone

It is enough just to touch the device you are using to pay, it is not necessary to enter the PIN.

Available almost everywhere

You can pay with a digitized card, using the Google Wallet application, wherever there is a sign for contactless payment.


  • To use Apple Pay, you need to have an active current account with our bank
  • You can use Apple Pay if you have one of the following devices: iPhone, iPad, Apple Watch
  • The device model is also important – iPhone 6 and all newer models, iPad Pro, iPad Air 2 and iPad mini 3 and all newer models, Apple Watch, MacBook Pro
  • Make sure your device has NFC technology and one of the latest versions of the operating system installed (at least iOS 8.1)
  • To use the Apple Pay service, you need to set up device locking using one of the provided methods on the device (pattern, fingerprint, PIN code, facial recognition, etc.).

Follow the next steps and activate the Apple Pay service

  • 1

    Find the Wallet app on your device (all Apple devices already have it installed)

  • 2

    Open the application and click on the "+" sign, then select the "debit or credit card" option and select Yettel Bank from the list of banks

  • 3

    Add a card by scanning it with the device's camera or just enter the card number, card expiration date and CVC code (found on the back of the card)

  • 4

    Accept the Terms and conditions of using the functionality of digital wallets, by which you submit a request to use the functionality of the digital wallet

  • 5

    You will receive an SMS with a one-time password (SMS OTP), which you will enter in the Wallet application. This password is a confirmation of your identity, so do not reveal it to others to prevent misuse

  • 6

    If you want, you can add Mastercard debit and Mastercard credit cards. You only need to repeat the process from the beginning to add each new card.

After this, the Apple Pay service is ready for use

Instructions for using the Apple Pay service at points of sale

Payment using the face scan option (Face ID)

You pay with the Face ID option on your Apple device by first pressing the button on the side of the device twice, looking at the screen and then touching your device to the POS terminal. After a successful transaction, a confirmation page will be displayed on your screen and you will know that the payment has been made.

For more details, see the video instruction

Pay using the fingerprint scanning option (Touch ID)

Payment with the Touch ID option is made by placing your device on the POS device, while at the same time holding your finger on the fingerprint reader on your device. After a successful transaction, a confirmation page will be displayed on your screen and you will know that the payment has been made.

For more details, see the video instruction

Is Apple Pay really a secure way to make transactions?

Apple Pay is a very secure payment method because your card data is protected throughout the transaction process. The data is tokenized, and each token is unique to each individual device and cannot be linked to actual card data in any way. This prevents fraud and misuse.

Is there a fee to use the Apple Pay service?

The Apple Pay service is completely free. Daily usage limits will be equal to the limits you have set on your debit card in the Yettel Bank app. Depending on the current account package and in accordance with the Bank’s Tariff, a fee is charged for completed payments.

Can I use multiple cards with Apple Pay?

You can use a Mastercard debit card as well as Mastercard credit card.

Can I deactivate the digitized card I use to pay with Apple Pay?

You can deactivate the card at any time. Just select the card you want to deactivate in the Wallet app, then select “Remove this card.”

Can I see the history of my Apple Pay transactions?

Yes, the Wallet app will display a few recent transactions made through the device you use to access the payment history via the Apple Pay service. The list of all transactions is always available on Yettel Bank online or mobile app, as well as in monthly statements.

Can I add the same payment card to several different Apple devices?

You can add the card to the Wallet app on multiple or all Apple devices you own (if they meet the technical requirements for using the Apple Pay service). You just need to go through the process of adding the card to the Wallet app on each device individually.

How many cards can I add to my Wallet app?

The number of added cards depends on the device itself. You can add from 8 to 12 cards to the Wallet app. iPhone 8, Apple Watch Series 2 and all newer device models support adding up to 12 cards. On slightly older device models, you can add up to 8 cards. If you add more cards, you need to select which card will be the primary one for use within the Apple Pay service in the device settings.

Do I need to sign an additional agreement to use the Apple Pay service?

If you are a Yettel Bank debit card user, you do not need to sign a new contract to use this service, nor do you need to visit our branch. It is enough to activate your card using the Wallet app on your Apple device as explained above.

Can I split the transactions made via Apple Pay, Yettel Bank card into installments?

If you also have a Yettel Bank credit card, transactions made through Apple Pay can be split into a maximum of 12 monthly installments. This applies to transaction amounts over 2,000 dinars.

After making a payment via Apple Pay, installment payment can be made through the Yettel Bank app. From the Transaction list, click on the transaction you want to split into installments and select the “Charge to credit card” option. Just make sure to do this by the end of the month in which the purchase was made.

Do I need network connection for Apple Wallet payments?

No, you don’t. Network connection is only required when adding a card to the Google Wallet app.

What steps should be taken in case of loss of the device on which my payment card was added?

If you lose a device with your payment cards added to Apple pay, you need to contact the Bank’s Customer Service at 063 9005 to have the Bank block the digital cards on that device. Blocking the token on that device by the Bank’s Customer Service does not affect the functionality of digital cards on other devices or the physical card.

If you lose your physical Yettel Bank card in addition to the device with the added payment card, you can block the card temporarily/permanently through the Bank’s online app or by calling the Bank’s Contact Center, thus preventing its use through the Wallet app.